Privacy Policy
This policy explains what happens to the information you send through the Al Mamlaka supply brief.
Who we are
Al Mamlaka Natural Ingredients Trading is a UAE-licensed B2B supplier of Moroccan raw materials and cosmetic ingredients, and the controller of the personal data collected on almamlaka.life. Contact: info@almamlaka.life or our WhatsApp Business channel.
What we collect
When you submit a quote request, supply brief, catalogue enquiry or Ingredient Assistant request: your name, business email, company, optional phone or WhatsApp contact, country, and the ingredient, quantity, destination and requirement details you provide. When you browse: anonymous usage events (pages viewed, buttons used, referring source, language, device type) without your name or email.
Why we use it
To answer your enquiry, prepare quotes, samples and documentation, manage any resulting commercial relationship, and understand which pages help professional buyers so we can improve the site. We do not sell personal data and do not use it for third-party advertising.
Legal basis
Taking steps at your request before entering into a contract, our legitimate interest in running and improving a B2B website, and your consent where you tick a consent box.
Cookies and analytics
This site sets no advertising or analytics cookies and does not use Google Analytics. Usage statistics are recorded in our own backend with a random identifier stored only for the current browser tab (session storage), which is removed when the tab closes.
Service providers
Data is processed by the providers that run this site on our behalf: website hosting and content delivery, our database and backend, and transactional email delivery that forwards enquiries to our team. If you contact us on WhatsApp, Meta processes that conversation under its own terms.
International transfers
These providers may store or process data outside the UAE, including in the European Union and the United States. We use providers that apply appropriate safeguards for the data they handle.
Retention
Enquiry data is kept for as long as needed to handle the enquiry and any resulting commercial relationship, and to meet legal and accounting obligations. Anonymous usage events are kept in aggregate for site improvement. You can ask us to delete your data at any time.
Your rights
You can request access to, correction of, or deletion of your personal data, object to its use, or withdraw consent, by writing to info@almamlaka.life. We respond within a reasonable time.
Changes
We update this policy when our practices change. Last updated: 2026-09-27.